Frequently Asked Questions

What is an Early Access Priority Reservation?
Early Access Priority Reservations provide guests with exclusive advance access to Atlas Adventurer’s inaugural season itineraries. This program allows you to be among the first to review full day-by-day itineraries and fares and to secure your preferred voyage and suite before opening reservations to the general public.

Does placing an Early Access Priority deposit confirm my reservation?
No. An Early Access Priority deposit does not constitute a confirmed reservation.

Your reservation is considered confirmed only after:
• Full itineraries and fares have been released (June 2026)
• You select your preferred voyage and suite
• A full deposit is made (less the Early Access Priority deposit already applied)

What is the Early Access Priority deposit amount?
• $2,000 per suite
• $5,000 for an Owner’s Suite

This deposit will be applied toward your full deposit once you proceed with a confirmed reservation.

Will I receive confirmation of my Early Access Priority deposit?
Yes. An invoice will be automatically issued once your Early Access Priority deposit has been applied.

When will full day-by-day itineraries and fares be released?
Full itineraries and fares are anticipated to be released in June 2026.

Will all inaugural itineraries be released at the same time?
Yes. Thirteen (13) inaugural season itineraries for sailings from November 2028 through March 2029 will be released simultaneously.

What happens if the itinerary release timeline changes?
Should the release timeline change, Atlas will continue to hold your Early Access Priority deposit and will keep you and/or your Travel Advisor informed until you advise otherwise.

When can I select my preferred suite?
Once itineraries and fares are released in June 2026, Early Access Priority guests will receive exclusive access to select their voyage and preferred suite, subject to availability, and will have until December 31, 2026 to complete their reservation with a full deposit.

Can I change my itinerary selection after itineraries are released?
Yes. Changes may be made prior to submitting a full deposit and selecting a suite.

Once a full deposit is applied and your suite is selected, the reservation is considered confirmed and standard Atlas change and cancellation policies will apply.

Can my Early Access Priority deposit be transferred?
• Before confirmation: Your Early Access Priority deposit may be transferred to another individual or applied to a different inaugural itinerary.
• After confirmation: Once a full deposit has been made and a suite selected, the reservation becomes non-transferable and standard policies apply.

If I decide not to proceed, will my deposit be refunded or converted to a future cruise credit?
Yes. If you choose not to move forward after itineraries and fares are released, you may request:
• A refund, or
• Conversion of the deposit to a future cruise credit to be applied to any Atlas Ocean Voyages itinerary.

Requests for either option must be submitted by December 31, 2026, by phone or in writing. If no action is taken by December 31, 2026, the deposit will be forfeited.

What happens if I take no action after itineraries are released?
Atlas will proactively contact you and/or your Travel Advisor to assist with next steps and help finalize your reservation, should you wish to proceed. If no action is taken by December 31, 2026, the deposit will be forfeited.

Is there a limit on the number of Early Access Priority deposits per household or booking?
No. There is no limit per household or booking.

Can groups take advantage of Early Access Priority deposit program?
Yes. Group reservations are welcome. An Early Access Priority deposit is required for each suite requested.

Will Atlas keep me informed as more details become available?
Yes. As part of the Early Access Priority Reservations program, you will receive advance notification of inaugural itineraries and fares before they are released to the general public, providing you the opportunity to secure your preferred voyage and suite.

Important Note:
Once full itineraries are released in June 2026 and a reservation is confirmed with a full deposit and suite selection, all standard Atlas change and cancellation policies will apply.

Our minimum age requirement is 12 months for both Epicurean and Cultural Expeditions, and 8 years of age for Polar Expeditions. Additionally, children 2 years and younger are FREE on all shoreside excursions on Epicurean and Cultural Expeditions.

Connecting suites are not available. Guests can be accommodated by booking suites next to each other.

Our yachts are built with the following dimensions: Length 423 ft., Beam 62 Ft., Draft 15.4 ft., 10,000 gross tons and offer 100 suites. For more information about specifications and suites, please refer to our deck plans and accommodations pages.

We take sustainability practices very seriously. To ensure we leave the world as we found it for future generations, our fleet of eco-friendly yachts are purpose-built with advanced technology and equipment. We are diligently working to create partnerships with brands that share our values.

All accommodations come with a sumptuous queen-size bed that can convert into two singles upon request. Select suites can accommodate a 3rd guest:
• On World Navigator, a 3rd guest can be accommodated in our Horizon Suite, Deluxe Veranda Suite, Journey Suite and Navigator Suite.
• On World Traveller, a 3rd guest can be accommodated in our Deluxe Veranda Suite, Journey Suite, Discovery Suite, and Navigator Suite.
• On World Voyager, a 3rd guest can be accommodated in our Horizon Suite, Deluxe Veranda Suite, Deluxe Horizon Suite, Journey Suite and Navigator Suite.

Our intimate yachts are built with only 100 suites. This lets us sail into many remote and intimate destinations that the large cruise ships cannot get to. To find out more about the ports we visit, check out our many exciting expeditions.

Our NEW loyalty program is called Atlas Yacht Club. After your first expedition with Atlas Ocean Voyages, you automatically become a valued guest of the Atlas Yacht Club and join a community of like-minded explorers. As a member of the club, enjoy exclusive benefits such as special savings and offers, shipboard credits, private cocktail receptions with Senior Officers and many more rewards at every level. Enjoy the warmth and friendliness of becoming part of the Atlas Ocean Voyages family and remember, more cruising means more rewards. Visit Atlas Yacht Club HERE

At Atlas Ocean Voyages, we welcome all aboard our yachts, so our crew comes from all over the world to share their rich culture and personalities with us.

Our yachts are registered in Portugal.

Our yachts were built in the West SEA Shipyard in Viana do Castelo, Portugal.

Our current itineraries include Antarctica, the Arctic and Norwegian Fjords, Iceland and Greenland for Polar Expeditions and the Mediterranean, British Isles and Northern Europe on Epicurean Expeditions. Every voyage takes you to hidden gems throughout as we access boutique ports.

We are happy to accommodate any guest who has not yet entered their 24th week of pregnancy by the beginning of or at any time during their expedition. We prioritize our guests’ health and well-being, so we recommend they seek medical advice from their doctor prior to sailing. We would like to extend a friendly reminder that Atlas Ocean Voyages does not represent that travel is safe during any point of a guest’s pregnancy.

We are excited to give all our guests the journey of a lifetime. To ensure their safety and well-being, we require guests under the age of 18 to have an adult accompany them in their suite.

Included in your cruise fare, Atlas Ocean Voyages provides an Emergency Medical and Trip Delay Travel Protection plan on your behalf. The plan includes reimbursement for expenses such as trip cancellation, trip delays, baggage loss, medical situations and more.

While not required, we strongly recommend that all our guests purchase additional travel insurance with increased maximum reimbursement. Please refer to the plan documentation at AffinityTravelCert.com/docs/AOB01 for specific terms, conditions and exclusions. You may also call 877.303.5909 or 1.516.342.4594 (from outside U.S.) for assistance.

• Beginning April 2023, proof of vaccination is no longer required to board any of our yachts.
• All crew are fully vaccinated and monitored.
• Some ports of call may still require proof of vaccination. See below for more details.

On all Expeditions:

• Pre-testing is not required for guests.
• Guests are not required to wear facemasks while on board except when visiting the Medical Center.
• All onboard spaces and suites are disinfected prior to guests’ embarkation and sanitized frequently during the day throughout the voyage.
• Hand sanitizing dispensers are placed throughout the ship for guests’ convenience.
• Our attentive housekeeping staff will frequently sanitize all surfaces daily.

Every port destination has a separate requirement for:

• Testing, health certificates, proof of inoculation and/or vaccinations, and these can change periodically.
• Please make sure to research the requirements of each destination you are visiting to ensure you are compliant.
• Also, please check with your local health department or private health care professional for any inoculations or vaccinations you may require. Visit cdc.gov/travel/destinations/list to find your destinations’ specific vaccination requirements.
• Guests are responsible for obtaining and adhering to entry requirements for the cities of embarkation.

We take guests’, staff and crew health and safety most seriously. We continue to update our policies and procedures according to the latest guidance to ensure that guests enjoy a safe and unforgettable expedition.

Embarkation begins at 3 PM and ends at 5 PM unless otherwise noted in your Expedition Documents.

All Guests must have passports valid for six months following disembarkation and necessary visas when boarding. The Guest’s responsibility is to ensure that they have all necessary documents to participate in the cruise or cruise tour they have purchased. Atlas Ocean Voyages accepts no responsibility for obtaining required visas but may advise U.S. and Canadian guests of visa or other immigration requirements. Travel documents are issued approximately 25 days before departure.

Travel Documents

It is your responsibility to ensure that you have all the proper documentation to board the yacht and enter each country on your expedition itinerary. Government-issued passport identification will be required for boarding; some destinations may require a visa or other entry requirements.

Kindly note that government regulations may change, so we recommend checking for updates before your departure.

Passport Required
A valid travel passport is required for travel. Ensure your passport is valid for at least six months beyond the end of your expedition and there are sufficient blank visa pages for visa stamps. Passport Cards or a copy of a passport are not accepted.

U.S. travelers may visit the U.S. Department of State’s official website for more information on obtaining or renewing a travel passport.

Travel Names are Accurate
Please ensure the names on your booking reservation match your travel passport details.

Keep Your Documents Accessible
Please carry all your travel documents with you at the terminal, as you will need to present them during check-in.

Visa Requirements

Please get in touch with the embassy or consular services of each country on your itinerary or a visa service of your choice to confirm specific visa requirements, forms, and fees based on your nationality. You are responsible for obtaining all necessary visas before your expedition voyage begins, as many countries require entry visas based on nationality. We kindly remind you that it is your responsibility to determine the passport and visa requirements for your itinerary and ensure that you have all the required visas and travel documents before sailing.

For visa information, you may refer to the following resources:

• U.S. citizens: U.S. Department of State – Foreign Entry Requirements
• Canadian citizens: Foreign Affairs and International Trade Canada
• Embassies or consular offices of the countries on your itinerary
• Visa services, such as CIBT Visas, for detailed visa requirements, forms, and fees.
  Toll-free number: 1-888-665-9956

In some ports, where visas may be required and may be purchased in transit, the onboard personnel will assist each guest in securing a visa and charge the guests’ onboard account a one-time nominal fee. These visa fees include a small processing charge by the local representative.

Visa-Exempt Travel Authorization Waivers

ETIAS for European Entry

The European Travel Information and Authorization System (ETIAS) is an electronic screening system for passport holders from countries with visa-free access to the European Union (EU) and Schengen Area. Beginning in late 2026, all travelers entering Europe without a visa will need an ETIAS authorization.

The ETIAS aims to enhance EU border security and is required for short-term stays (90 days or less). You must secure ETIAS approval before traveling to the EU. It is valid for three years, or until your passport expires, whichever comes first and is electronically linked to your passport.

Cost

The ETIAS application fee to enter the European Union (EU) and Schengen Area will be €20 per person (about $22 USD per person) for travelers between the ages of 18 and 70. Travelers under 18 and over 70 are exempt from the fee but will still need ETIAS approval.

Application Process
The ETIAS application can be completed online or through a mobile app. Applicants will need to provide personal biometric data, scan their passport, take a photograph, and answer a questionnaire related to security and travel history.

Validity
An approved ETIAS will allow multiple trips to the EU for stays of up to 90 days within a 180-day period. It will be valid for three years or until the traveler’s passport expires, whichever comes first.

Exemptions
ETIAS is not required for EU citizens, individuals with residency permits or visas, and those traveling to the EU for purposes that fall outside of the 90-day short-stay category.

Entry Travel Authorization for United Kingdom Entry

The ETA is required for all European and Non-European nationalities.

Cost

The ETA will cost £17 GBP and will be valid for two years or until the traveler’s passport expires, whichever is sooner.

Application process

The application can be made online or on a mobile device using the UK ETA app. Applicants will need to scan their passport, take a photograph of themselves, and complete a questionnaire.  You will find the app download link and additional information here.

Validity

The ETA will permit multiple trips to the UK for stays of up to six months at a time.

Exemptions

British and Irish citizens, those with permission to live, work, or study in the UK, and those with a visa to enter the UK are not required to apply for an ETA.

South Georgia Islands Entry Travel Authorization (ETA)
All guests visiting South Georgia Islands are required to obtain an Entry Travel Authorization (ETA). Each guest must apply individually using the official application link: https://eta.entry.gov.gs

Applications must be submitted at least 14 days prior to arrival in South Georgia. The visitor permit is valid for 30 days. When submitting your application, please use the embarkation and debarkation dates instead of the planned landing dates in South Georgia. The itinerary may change due to weather conditions, so your permit should cover the entire duration of your time on board the yacht. Guests without a valid ETA will not be permitted to go ashore or participate in Zodiac landings during this portion of the expedition.

The ETA will cost approximately $270 USD (£200 GBP).

Visa Requirement for Brazil entry for citizens of the United States, Canada, and Australia

For guests traveling on Pre- or Post-Expedition land program to Iguazu Falls.

A Tourist Visa will be required and can be obtained either electronically or as a physical stamp in your passport through Brazilian consulates.  Entry visa is valid for 10 years and for multiple entries.

• Please contact CIBT Visas, for detailed visa requirements, forms, and fees.
  Toll-free number: 1-888-665-9956

When will I know if my Atlas Ascend upgrade offer is accepted?

Your offer may be accepted anytime from the moment it is submitted until 14 days prior to voyage departure.

Why am I being offered an upgrade into a sold-out category?

The stateroom category you are bidding on may not currently be available, but we keep your bid in the event a stateroom becomes available or there is a cancellation.

What happens with my Atlas Ascend upgrade if I cancel my booking?

Once your upgrade offer is accepted, the upgrade amount paid is final and non-refundable, even in the event of a booking cancellation.

May I bid on an Atlas Ascend upgrade if I am part of a group or traveling with another reservation?

Offers are reviewed individually, and if accepted, you may be upgraded to a suite or stateroom that is not located near those you are travelling with.

How do I change the credit card I entered when submitted my Atlas Ascend bid?

To change the credit card, you will need to cancel and resubmit your offer. This will not negatively affect your chances of receiving an upgrade.

Why didn’t I, or someone I am traveling with, receive an invitation to bid on an Atlas Ascend stateroom upgrade?

To receive an email invitation to bid on a stateroom upgrade, the guest’s email address must be on file with Atlas Ocean Voyages.

Is the upgrade bid amount per guest or per stateroom?

The Atlas Ascend upgrade offer applies to the entire stateroom, regardless of the number of guests booked.

Can I decline the Atlas Ascend upgrade after it has been accepted?

Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable.

Can I apply my Future Cruise Credit (FCC) or other Savings Certificates to an Atlas Ascend upgrade if accepted?

The Atlas Ascend upgrade offer is not combinable with FCCs or Savings Certificates and does not include any additional promotions.

Can I choose the location of the upgraded stateroom or suite?

Atlas Ocean Voyages is unable to guarantee a specific location. The location depends on availability at the time the upgrade offer is accepted.

All fares shown are cruise-only. Once a booking is deposited and within 270 days of the sailing, a quote for air may be requested via the Air Department.

Our expeditions offer a variety of shore excursions and immersions, ranging in activity level from mild to vigorous. You can be as active or relaxed as you wish.

Yes, we offer a variety of pre- and post-expedition hotel packages and land programs in select ports, offering you an opportunity to dive deeper into many destinations and extend your vacation beyond your expedition.

We want your shore experience to be as delightful as on board. Therefore, we add new shore excursions regularly as we add new expeditions and world regions. Epicurean Expeditions ™ will be available to book approximately 3 months prior to your sail date. Additionally, children 2 years and younger are FREE on all shoreside excursions on Epicurean Expeditions.

• Epicurean Expedition shore excursions can be cancelled up to 14 days prior to voyage departure without cancellation fees.
• Specialty Excursions, indicated as such in the shore excursions book, can be cancelled up to 30 days prior to voyage departure without cancellation fees.

The following fee schedule also applies if you cancel your pre- and post-expedition shore excursions:

Within 60 days prior to voyage departure, 100% Cancellation Fee applies to:

• Pre- or Post-Expedition Hotel Programs
• Pre- or Post-Expedition Land Programs
• Pre- or Post-Expedition Shore Excursions

Within 7 days prior to voyage departure, 100% Cancellation Fee applies to Epicurean Expedition shore excursions.

Within 30 days prior to voyage departure, 100% Cancellation Fee applies to Specialty Excursions.

Shore excursions and pre- and post-expedition program arrangements are provided by independent contractors who are not employed by Atlas Ocean Voyages.

Shore excursions may be reserved up to 14 days prior to sailing. Within 13 days of voyage departure, bookings may only be made once onboard the yacht, with limited availability. Specialty Excursions may be reserved up until 31 days prior to voyage departure. You can pre-book pre- or post-expedition hotel and land programs up until 61 days prior to your voyage. At 60 days, reservations may be requested, but may not be confirmed.

You do not need previous kayaking experience. However, the onboard crew will provide a brief tutorial for proper use of the equipment that will also help determine your physical ability to operate it safely and properly before embarking on a kayaking or paddling excursion.

Before you step ashore for your camping excursion, the expedition team will assess the area and come to an agreement. Then, they’ll begin setting up or help you dig your own camping hole for sleeping. If conditions are not ideal, then the excursion may be delayed or cancelled.

Guests often like to dig their own camping holes for the full expedition experience, but it is not obligatory. Our expedition team members will offer assistance in digging your camping hole and replacing the snow at the end of the excursion.

It is Atlas Ocean Voyages’ policy to require passports for ALL travelers for all expeditions, regardless of nationality and ports of call and countries visited.

You must obtain and carry a valid passport to board an Atlas Ocean Voyages yacht. Passport Cards or a copy of a passport are not accepted. Passports must be valid for six months beyond the conclusion of your expedition. Please obtain or renew your passports early. Consult your travel professional or customs authority for documentation requirements for your expedition.

For information on obtaining or renewing a passport, visit the State Department web site Passports page. Passport instructions and application forms can also be downloaded from here.

Some countries in the European Union (EU) will require ETIAS travel authorization from U.S. and Canadian travelers beginning in November 2025. Find more information about who needs to apply for ETIAS here.

Visa requirements must be verified and obtained approximately 90 days prior to sailing.

For guests traveling to Brazil, including those on the Pre- or Post-Expedition land program to Iguazu Falls, effective April 10, 2025, visas are required for travelers from the United States, Canada, and Australia. Visas may be obtained either electronically or as a physical stamp in your passport through Brazilian consulates. The entry visa is valid for 10 years and allows multiple entries.

Please see the following links to find more information about visa requirements for your travels.

For U.S. guests

For Canadian guests

We kindly remind you that it is your responsibility to determine passport and visa requirements for your expedition itinerary and your responsibility to ensure that you are in possession of all required visas and travel documents prior to sailing.

Atlas Ocean Voyages’ yachts do have a Medical Center staffed with a licensed doctor for non-emergency and emergency services. These services are available at an additional cost. The Medical Center is designed for temporary illnesses or accidents.

Due to the varied locations that our expedition yachts sail, we are unable to accommodate Kosher meal requests.

We do not have a casino aboard our yachts. But there are plenty of options available to keep you informed and entertained during evenings and on sea days.

Your cruise fare includes pre-paid gratuities. But if you would like to offer the crew an additional gratuity for their excellent service, please feel free to tip them directly.

Because of the intimate nature of our yachts, we have a limited number of suites that can accommodate children. As such we do not offer special kids’ programs or provide childcare on board.

Our guests’ and crew’s health, welfare and comfort are top priority for us. We have designated areas to accommodate for smoking and do not permit smoking in suites or on balconies.

Aboard an Atlas Ocean Voyages’ expedition, we want you to be comfortable and recommend yacht-club casual attire. During the day, and depending on your destination and the weather, guests will be dressed in casual touring or resort attire. At night, you will find most guests dressed for casual relaxation in slacks, skirts or dresses, with sweaters or jackets optional.

Laundry services are available for additional charges and not currently included in the cruise fare. There are no self-service laundry facilities on board. Dry cleaning is not available. Guests in Reserve Collection suites receive complimentary wash-and-fold laundry service.

We do not have formal nights, and recommend yacht-club casual for your evening attire. You may wear a blazer, sport coat or dress if you desire.

At this time, all spa appointments need to be scheduled once on board.

Our yachts come equipped with 12 customized Zodiacs, as well as tenders. How and when we use them to go ashore will depend on the destination and weather conditions, as our guests’ safety is of the utmost importance.

The International Association of Antarctic Tour Operators (IAATO) does not allow the use of drones, quadcopters, UAVs, and other such hardware for recreational purposes from the yacht, during scheduled landings, or on excursions. Furthermore, the South Georgia and South Sandwich Islands government has banned the use of such recreational technologies in their territories.

Yes! Our brand-new yachts are Polar Category C and Ice Class 1B, purpose-built for remote navigation. As our expeditions take place during Antarctica’s summer, there will be mild ice conditions and more open water, which is what our categorizations allow our yachts to navigate. With these polar code categorizations, we offer safety and stability.

Zodiacs are highly buoyant rubber boats built with inflatable hulls featuring multiple air-filled compartments for optimal flotation and stability. Our polar-class expedition yachts are equipped with custom-designed Zodiacs, complete with reinforced bow chests, purpose-built for exploration in remote regions. Trained expedition staff and crew expertly operate the Zodiacs, transporting you on immersive Polar adventures, both on the water and ashore across the Arctic and Antarctic. For your safety and comfort, please always follow crew instructions when embarking and disembarking from the Zodiac.

Atlas is pleased to offer accommodations for children age eight years and older – accompanied at all times throughout the voyage – for our Antarctica expeditions.

Our yachts include elegant main restaurants Madeira aboard World Voyager, Lisboa aboard World Traveller and Porto aboard World Navigator with ever-changing menus inspired by global cuisines; Josper Grill dining experience at 7AFT Grill; Paula’s Pantry – a cozy café; and afternoon and high tea with light snacks at The Dome.

Main Restaurant Alfresco and 7AFT Grill are only available on Epicurean and Cultural Expeditions. Due to weather conditions, these outdoor dining venues are not available on Polar Expeditions.

Our dining venues are designed for open seating; however, reservations are required in the Main Restaurant Alfresco and 7AFT Grill. Reservations may be made once on board.

We offer FREE 24-hour room service, including spirits, wine and beer from an “always available” menu in all accommodations. An expanded room service menu is available in Reserved Collection Suites.

Every expedition features a range of entertainment. Gastronomic Guests and Visiting Vintners aboard Epicurean Expeditions, and naturalists, scientists and a world-class expedition team aboard Polar Expeditions enhance the intimate yachting experience. Voyages may also include guest lecturers who offer interactive presentations in the yacht’s auditorium and a talented pianist in Atlas Lounge for an evening of camaraderie.

All suites include Signature Collection Amenities
• Stocked in-room minibar, Nespresso® coffee machine, and Vero Water®
• Luxurious L’OCCITANE bath amenities
• Plush terry bathrobes and slippers
• Binoculars for in-suite use

Deluxe Horizon, Deluxe Veranda, and Horizon Suites include Concierge Collection Amenities
• A tastefully prepared welcome
• Priority access to behind-the-scenes tour and galley tasting
• 10% savings at the onboard boutique
• 10% savings at SeaSpa by L’OCCITANE
• 10% savings on premium WiFi packages
• Plus, Signature Collection Amenities

Navigator, Discovery, and Journey Suites include Reserve Collection Amenities
• Personalized service of a butler
• 24-hour in-suite dining with an expanded menu featuring premium spirits, wines, and craft beers
• Complimentary wash-and-fold laundry service
• Plus, Concierge Collection and Signature Collection Amenities

Our always included fare encompasses unlimited wines, premium craft cocktails and brews with open bars and lounges, including 24-hour bar service. You may also purchase your own wine while exploring ashore and bring it back to enjoy on board in your room or at dinner with no corkage fees.

All suites feature both 110V and 220V outlets, allowing you to conveniently charge your devices. Each suite also includes a USB port.

We are happy to accommodate groups and can host groups in a several venues depending on the size of the group.

For your safety and well-being and depending on the medical condition, we may require you to bring medical forms with you on your expedition. This will be the best way for us to keep you safe and healthy while on your travels.

Our yachts have two elevators conveniently located to grant guests’ easy access to different decks and their rooms.

Religious services will not be provided on board. But we are happy to accommodate guests to the best of our ability should they have special needs or preferences to practice their religion. We welcome all aboard our expeditions.

You can let us know about your celebration in your MyAtlas account in the “special request” section and when possible, we will do our best to help fulfill your requests.

Use of non-motorized marina water toys is available complimentary on select expeditions, and in select ports, in Europe; motorized water toys may also be available on select expeditions for an additional fee. Non-motorized water toys are available for a fee in Antarctica. Use of marina water toys is subject to sea and weather conditions, availability, and capacity controlled. Water toys are not available for use on Arctic, Iceland or Greenland expeditions.

Aboard select Europe expeditions, you have FREE use of non-motorized water toys, when available, subject to sea and weather conditions. You may also use motorized water toys and equipment for an additional fee, if available. Reservations must be made and paid for on board. Use of water toys cannot be confirmed or booked in advance.

Aboard Antarctica expeditions you have optional use of kayaks and standup paddleboards for a fee, subject to weather and sea conditions. Reservations can be made in advance and payment will be made once on board the yacht. While you do not need previous experience to use kayaks and paddleboards, the onboard crew will provide a brief tutorial for proper use of the equipment that will also help determine your physical ability to operate it safely and properly.

Yes, Wi-Fi is available throughout the yachts. Access is provided via Starlink. Service and speed will vary depending on destination, port, satellite positioning, how many users are active, data volume in transit, and the nature of content uploads and downloads. Upon boarding, each guest receives a voucher number for 1 GB of data FREE that can be used for a single device to seamlessly communicate, share and stream content via email, YouTube, and social media apps such as Facebook, Instagram, LinkedIn, Pinterest, WhatsApp and Twitter. Streaming bandwidth-heavy applications such as Netflix, Amazon Prime or any other broadcasting sites is not possible. Additional packages are available for purchase once on board.

When notified in advance through your MyAtlas registration, we will be able to accommodate select special dietary needs. Once on board, please see our maître’d if you have any questions, or would like to see the ingredients of any of our menu items.

The currency on board is the U.S. Dollar ($US). To help you make cashless transactions on board, we set up a shipboard account linked to your electronic payment method upon embarkation. The night before your final disembarkation, a detailed statement of your shipboard account is available. We accept MasterCard, Visa, Discover and American Express credit cards.

Every suite on all expeditions includes an Atlas Immersive Experience on board or ashore; five-star dining with ever-changing menus; bars and lounges serving fine wines, spirits, craft beers, and canapés; specialty coffees, fresh-pressed juices, and afternoon tea service; a in-room stocked minibar, Nespresso® coffee and Vero Water®; 24-hour room service; L’OCCITANE bathroom amenities; plush bathrobe and slippers; gratuities for onboard service staff; use of binoculars and walking sticks; and trip delay and medical evacuation coverage.

Deluxe Horizon, Deluxe Veranda, and Horizon Suites also include Concierge Collection Amenities: a tastefully prepared welcome; priority access to behind-the-scenes tour and galley tasting; and 10% savings at the onboard boutique, SeaSpa by L’OCCITANE, and premium WiFi packages.

In addition to the Concierge Collection Amenities, the Navigator, Discovery, and Journey Suites include Reserve Collection Amenities: personalized service of a butler; 24-hour in-suite dining with an expanded menu featuring premium spirits, wines, and craft beers; and complimentary wash-and-fold laundry service.

Deposit and Payment Policy | Bookings made more than 120 days from sailing are required to make an initial deposit within three days of booking as follows:
• $1,000 per guest for Adventure Ocean, Veranda, Deluxe Horizon, Deluxe Veranda, and Horizon Suites
• 25% for Navigator, Discovery, and Journey Suites

As you prepare for the adventure of a lifetime, you must make the final payment 121 days prior to your departure date so that you do not lose your reservation and deposit.

Yes. On select expeditions, we offer our solo travelers a reduced single supplement starting from only 125% of double occupancy in Adventure Ocean, Veranda, Horizon, Deluxe Veranda, and Deluxe Horizon Suites and 150% of double occupancy in Journey, Discovery, and Navigator Suites. Offers vary by expedition and suite category selected.

If you must cancel your expedition, the following fees will be assessed:

Cancellation fees will be assessed on the Cruise Fares, excluding Government Taxes and Fees. Refunds will be provided for Government Taxes and Fees in the event of cancellation.

We do not offer currency exchange services on board.

Cruise Fares will begin to reflect the inclusion of Government Taxes and Fees starting July 1, 2024. No changes will be required to existing bookings made on June 30, 2024 or prior.

Special offers and promotional savings do not apply to Government Taxes and Fees.

Guests on Antarctica expeditions receive FREE private charter jet service between Buenos Aires and Ushuaia or between Punta Arenas and King George Island. On Arctic expeditions, FREE private charter jet service is provided between Oslo and Longyearbyen, between Oslo and Kangerlussuaq, between New York (JFK) and Kangerlussuaq, or between Churchill and Toronto (YTO). Details for your charter flight can be found in your Expedition Documents that you will receive 30 days prior to voyage departure.

ANTARCTICA: For your charter flight between Ushuaia and Buenos Aires, you are permitted one checked luggage item with a maximum weight of 50 lbs and one carry-on item at a maximum of 13 lbs. For your charter flight between Punta Arenas and King George Island on Antarctica Drake Express and Drake Fly & Sail expeditions, you are permitted one checked luggage item with a maximum weight of 42 lbs plus one carry-on item at a maximum of 11 lbs.

ARCTIC: For charter flights between Oslo and Longyearbyen, and between New York and Kangerlussuaq, you are permitted one checked luggage item with a maximum weight of 50 lbs and one carry-on item at a maximum of 17 lbs.

Drake Express expeditions include roundtrip FREE private charter jet service between Punta Arenas and King George Island, and Drake Fly & Sail expeditions include FREE private charter jet service between Ushuaia and Buenos Aires and Punta Arenas and King George Island.

For more information on the interruption policy, CLICK HERE.

While we aim to make our voyages inclusive for all guests, Polar destinations present challenging elements. Our Polar journeys also use Zodiacs to transport guests between shore and yacht, so if you have a disability that does not easily allow for such transportation, we cannot serve you well for a Polar expedition at this time.

Please note that that the accessibility options on and off the ship require walking up and down stairs in most ports of call. Sometimes, these can be steep inclines. Guests must be able to navigate the stairs with limited assistance. Additionally, please note that not all shore excursions are suitable for guests with impaired mobility. Situations may occur in which guests with limited mobility are unable to go ashore at the time they desire or at all in certain ports of call. While we aim to make our voyages inclusive for all guests, Polar Expeditions in the Arctic, or Antarctica present challenging elements. In select ports, and in limited disembarkation and embarkation ports, we use Zodiacs to transport guests between shore and yacht; therefore, we cannot transport wheelchairs with guests.

PLEASE NOTE: We cannot accommodate motorized/electric wheelchairs or motorized/electric scooters onboard. However, we welcome any guest bringing their own collapsible manual wheelchair.

Contact our Voyage Specialists team should you have any questions concerning the above.

Yes, our yachts offer two (2) accessible suites with 90-centimeter doorways, thoughtfully designed to better accommodate guests with disabilities. Please note these suites have limited closet space. Refer to the deck plans for their locations.

No, we are unable to accommodate electric scooters or wheelchairs. We only accept collapsible wheelchairs onboard the yacht.

Please note that that the accessibility options on and off the ship require walking up and down stairs in most ports of call. Sometimes, these can be steep inclines. Guests must be able to navigate the stairs with limited assistance. Additionally, please note that not all shore excursions are suitable for guests with impaired mobility. Situations may occur in which guests with limited mobility are unable to go ashore at the time they desire or at all in certain ports of call. While we aim to make our voyages inclusive for all guests, our expeditions can present challenging elements.

Service animals are not permitted on our yachts.