PRIVACY
CALIFORNIA RESIDENT PRIVACY NOTICE
California Resident Privacy Notice
At Atlas Ocean Voyages, our mission is to provide superior cruise vacations for our guests. This mission covers all of our activities including the products and experiences we offer on board our ships, at our destinations and ports of call, and in our online community through websites and interactive features, including applications, widgets, blogs, social networks, social network “tabs,” and other online or mobile offerings (which we collectively call the “Services”). Our Services are owned and/or operated, either directly or through our service providers and business partners, by Cruise Expedition Company, LLC (the “Company,” “we,” “our,” or “us”).
This California Resident Privacy Notice, which is provided in accordance with the California Consumer Privacy Act of 2018 (“CCPA”) and other California laws and regulations, applies solely to California residents and explains what personal information we collect online and offline and how we use and share that personal information. It also describes your choices and rights under the CCPA.
This California Resident Privacy Notice supplements our Privacy Policy, which you should read in full by clicking here
Personal Information We Collect
When you take a cruise with us, register to take a cruise with us, set up an account with us through one of our websites, request information about our Company, communicate with us, visit one of our websites, apply for employment with us, sign up for promotions, contests, or sweepstakes, or access our Services through various other methods, we collect personal information about you and your visit.
The chart below describes the categories of personal information we may have collected within the last 12 months, our sources for collection, our reasons for collecting personal information, and the categories of other parties with which we may have shared personal information for a business purpose. Please note that in the chart below, not every type of personal information listed under each category is used for every purpose, received from every source or shared with every party listed next to that category.
| Personal information we collect | Where we got it | Why we got it | Who we shared it with for business purposes |
| Identifiers (e.g., name, salutation, title, date of birth, place of birth, gender, email address, telephone number, mobile number, address, emergency contact information, photographs and images, passports, alien resident cards, visas, residency permits, Social Security numbers, driver’s licenses, redress numbers, IP address, unique personal identifier, and login information) | From you, other guests in your reservation, your representatives and agents, your travel agents, our marketing, advertising, casino, and employee recruitment partners, and members of our family of companies. | To provide you and your group with Services, identify and authenticate you and your contact information, advertise and market our Services, communicate with you, comply with our obligations under applicable laws, ensure the health and safety of employees and guests, prevent fraud, provide emergency, health and security services, exercise our rights, customize your experience, evaluate you for potential employment, and the consideration, negotiation or completion of a corporate transaction. | Other guests in your reservation, your representatives and agents, your group leader, your travel agent, our marketing, advertising, and casino partners, our partners that assist with or provide your travel arrangements, process your payments, provide health services, provide onboard services, and provide port services and excursions, fraud prevention providers, operating systems and platforms providers, governmental and recognized law enforcement agencies, public health authorities, administration and port agents, healthcare providers, financial institutions, legal counsel, potential transaction partners, advisors, and members of our family of companies. |
| Code section 1798.80(e)) (e.g., name, signature, Social Security number, health information, bank information and income and business information, credit or debit card information, credit-related information, physical characteristics or description, address, telephone number, passport number, driver’s license, state identification card number, insurance policy number, education, employment and employment history) | From you, other guests in your reservation, your representatives and agents, your travel agents, our advertising, marketing, employee recruitment, and casino partners, healthcare providers, and members of our family of companies. | To provide you and your group with Services, identify and authenticate you and your contact information, advertise and market our Services, communicate with you, comply with our obligations under applicable laws, ensure the health and safety of employees and guests, prevent fraud, provide emergency, health and security services, exercise our rights, customize your experience, evaluate you for potential employment, and the consideration, negotiation or completion of a corporate transaction. | Other guests in your reservation, your agents and representatives, your group leader, your travel agent, our advertising, casino, and marketing partners, our partners that assist with or provide your travel arrangements, provide health services, provide onboard services, and provide port services and excursions, fraud prevention providers, operating systems and platforms providers, governmental and recognized law enforcement agencies, public health authorities, administration and port agents, healthcare providers, financial institutions and payment processors, legal counsel, potential transaction partners, advisors, and members of our family of companies. |
| Protected classification characteristics under California or federal law (e.g., racial or ethnic origin, religion or creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, marital status, and citizenship) | From you, other guests in your reservation, your representatives and agents, your travel agents, our advertising, marketing, and employee recruitment partners, and healthcare providers. | To provide you and your group with Services, identify and authenticate you, advertise and market our Services, comply with our obligations under applicable laws, ensure the health and safety of employees and guests, prevent fraud, provide emergency and security services, exercise our rights, customize your experience, evaluate you for potential employment, and the consideration, negotiation or completion of a corporate transaction. | Other guests in your reservation, your agents and representatives, our partners that assist with or provide your travel arrangements, provide health services, provide onboard services, and provide port services and excursions, operating systems and platforms providers, governmental and recognized law enforcement agencies, administration and port agents, healthcare providers, legal counsel, potential transaction partners, advisors, and members of our family of companies. |
| Commercial information (e.g., transactional history, purchases and amount paid for Services, flight number, hotel booking, cabin number, loyalty program information, travel companions and family members, your activity on board our ships, your previous travel preferences, details of your play and spend at casinos, and details regarding your interactions with our call centers) | From you, other guests in your reservation, your representatives and agents, your travel agents, our marketing, advertising, and casino partners, our providers that assist with or provide your travel arrangements, and members of our family of companies. | To provide you and your group with Services, identify and authenticate you, advertise and market our Services, communicate with you, comply with our obligations under applicable laws, ensure the health and safety of employees and guests, prevent fraud, provide emergency, health and security services, exercise our rights, customize your experience, and the consideration, negotiation or completion of a corporate transaction. | Other guests in your reservation, your agents and representatives, your travel agent, our marketing, advertising and casino partners, our providers that assist with and provide your travel arrangements, process your payments, provide health services, and provide onboard services and excursions, fraud prevention providers, operating systems and platforms providers, governmental and recognized law enforcement agencies, public health authorities, administration and port agents, legal counsel, potential transaction partners, advisors, and members of our family of companies. |
| Biometric information (e.g., faceprints derived from facial recognition technology) | Directly from you. | For contact tracing purposes during a pandemic or other global health crisis, to facilitate and expedite your embarkation and/or disembarkation by taking your photograph and matching it against the photograph we collected from you during embarkation. | We do not share this information. |
| Internet or other similar network activity (e.g., browsing history, search history, and information regarding your interaction with websites, applications, videos, emails we send and advertisements) | From you, our marketing, advertising and fraud prevention partners, and members of our family of companies. | To provide you and your group with Services, identify and authenticate you, advertise and market our Services, comply with our obligations under applicable laws, ensure the safety of employees and guests, prevent fraud, provide emergency and security services, exercise our rights, customize your experience, and the consideration, negotiation or completion of a corporate transaction. | Your agents and representatives, our advertising, marketing, and payment processing partners, fraud prevention providers, operating systems and platforms providers, governmental and recognized law enforcement agencies, legal counsel, potential transaction partners, advisors, and members of our family of companies. |
| Geolocation data (e.g., your location on board our ships and geolocation data gathered from your devices) | From you, our marketing, advertising and fraud prevention partners, and members of our family of companies. | To provide you and your group with Services, identify and authenticate you, advertise and market our Services, comply with our obligations under applicable laws, ensure the safety of employees and guests, prevent fraud, provide emergency and security services, exercise our rights, customize your experience, and the consideration, negotiation or completion of a corporate transaction. | Your agents and representatives, our advertising, marketing, and payment processing partners, fraud prevention providers, operating systems and platforms providers, governmental and recognized law enforcement agencies, legal counsel, potential transaction partners, advisors, and members of our family of companies. |
| Geolocation data (e.g., your location on board our ships and geolocation data gathered from your devices) | From you, and our marketing, advertising and fraud prevention partners. | To provide you and your group with Services, identify and authenticate you, advertise and market our Services, comply with our obligations under applicable laws, ensure the health and safety of employees and guests, prevent fraud, provide emergency, health and security services, exercise our rights, customize your experience, and the consideration, negotiation or completion of a corporate transaction. | Your agents and representatives, our advertising and marketing partners, our partners that assist with or provide health services, fraud prevention and operating systems and platforms providers, governmental and recognized law enforcement agencies, public health authorities, potential transaction partners, and advisors. |
| Sensory data (e.g., recordings of your calls to our call centers, images from closed circuit television (“CCTV”) cameras on board our ships, including at all access points and throughout public areas, temperature readings from thermal imaging cameras located on the gangway) | From you. | To provide you and your group with Services, identify and authenticate you, advertise and market our Services, comply with our obligations under applicable laws, ensure the health and safety of employees and guests, prevent fraud, provide emergency, health and security services, exercise our rights, customize your experience, and the consideration, negotiation or completion of a corporate transaction. | Your agents and representatives, our marketing and advertising partners, operating systems and platforms providers, our partners that assist with or provide health services, governmental and recognized law enforcement agencies, public health authorities, legal counsel, potential transaction partners, and advisors. |
| Professional or employment-related information (e.g., employment application details, including name, employment history, telephone number, address, email address, education history, reference details, military service and immigration status) | From you, your representatives and agents, and our employee recruitment and casino credit partners. | To identify and authenticate you, communicate with you, comply with our obligations under applicable laws, ensure the safety of employees and guests, prevent fraud, provide emergency and security services, exercise our rights, evaluate you for potential employment, and the consideration, negotiation or completion of a corporate transaction. | Your agents and representatives, your potential future employers, operating systems and platforms providers, governmental and recognized law enforcement agencies, our casino credit and employee recruitment partners, legal counsel, potential transaction partners and advisors. |
| Non-public education information (e.g., any education records contained in employment applications) | From you, your representatives and agents, and our employee recruitment partners. | To identify and authenticate you, comply with our obligations under applicable laws, ensure the safety of employees and guests, prevent fraud, exercise our rights, evaluate you for potential employment, and the consideration, negotiation or completion of a corporate transaction. | Your agents and representatives, operating systems and platforms providers, governmental and recognized law enforcement agencies, legal counsel, potential transaction partners and advisors. |
| Inferences drawn from other personal information (e.g., inferences about your interests, travel and entertainment preferences) | Your travel agents, our marketing, advertising, and casino partners, fraud prevention providers, and members of our family of companies | To provide you and your group with Services, identify and authenticate you, advertise and market our Services, comply with our obligations under applicable laws, ensure the health and safety of employees and guests, prevent fraud, provide emergency, health and security services, exercise our rights, customize your experience, and the consideration, negotiation or completion of a corporate transaction. | Your agents and representatives, our marketing, advertising and casino partners, operating systems and platforms providers, governmental and recognized law enforcement agencies, public health authorities, legal counsel, potential transaction partners, advisors, and members of our family of companies. |
Data collected when you create an account with us, purchase our products or use our Services may include data about yourself and those traveling with you. By providing us with personal information of any other person, you confirm that you have the authority to do so on their behalf and have provided them with the information set forth in this California Resident Privacy Notice.
Please be aware that we have photographers on board taking photographs for guests to purchase. If you would not like to be photographed, please let our photographers know and they would be happy to take reasonable steps to comply with your request. Please note that we are unable to guarantee that you will not be included in photographs on an incidental basis.
When you access our websites or otherwise receive Services, and to the extent permissible under applicable law, we automatically collect some categories of personal information from you, including data collected using cookies, embedded scripts and other device identifying technologies (“Cookies and Tracking Technologies”). Further information about our use of Cookies and Tracking Technologies and your choices are available in our Cookie Policy. We do not respond to Do Not Track signals. To learn about Do Not Track and for information about how to opt out or receiving targeted advertising, please visit our Cookie Policy.
Personal Information We Share That Could Be Considered A Sale
Under the California Consumer Privacy Act, a “sale” may be any transfer of personal information to a third party for a mutual benefit. Atlas Ocean Voyages does not sell the personal information of California residents. Per this definition, within the past 12 months, Atlas Ocean Voyages has made the following sales of personal information:
| What we shared | Why we shared it | Who we may have “sold” it to |
| Identifiers | To advertise or market the Services of our advertising and marketing partners and members of our family of companies, to remind you of future cruise credits you have purchased with us. | Travel agents, advertising and marketing partners and members of our family of companies |
| Commercial information | To advertise or market the Services of our advertising and marketing partners and members of our family of companies and to remind you of future cruise credits you have purchased with us | Travel agents, advertising and marketing partners, and members of our family of companies |
| Internet or other similar network activity | To advertise or market the Services of our advertising and marketing partners and members of our family of companies | Advertising and marketing partners and members of our family of companies |
| Inferences drawn from other personal information | To advertise or market the Services of our advertising and marketing partners and members of our family of companies | Advertising and marketing partners and members of our family of companies |
We do not sell the personal information of minors under 16 years of age without affirmative authorization.
Your Rights And Choices
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise these rights. Please note that under the CCPA, certain California residents (such as our employees) may not have certain rights listed below.
Right to Access Information
You have a right to request that we disclose certain information to you about our collection and use of your personal information in the 12 months preceding your request. Once we receive and verify your request, as applicable, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purposes for collecting or selling that personal information.
- The categories of third parties with whom we sell that personal information and the categories of personal information that were shared with each category of third parties.
- The categories of other parties with whom we disclosed personal information for a business purpose and the categories of personal information that we shared with each category of other parties.
- The specific pieces of personal information we collected about you.
Right to Request Deletion of Your Personal Information
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive, confirm and verify your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception to the deletion right applies.
Right to Opt Out of Sales of Your Personal Information
You have the right to opt out of the sale of your personal information by Atlas Ocean Voyages.
Exercising Access, Deletion and Sales Opt-Out Rights
To exercise the access and deletion rights described above, please submit a request to us by either clicking the appropriate link below or calling us at the applicable toll-free number below. You may exercise your do not sell right for Atlas Ocean Voyages by emailing us here: privacypolicy@atlasoceanvoyages.com
Only you or a person that you authorize to act on your behalf may make a request related to your personal information. You may also make a request to exercise rights on behalf of your minor child.
A request to exercise the rights described above must: (1) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and (2) describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it. We will verify your identity by asking for certain identifying information and matching that against the information we have on file. In certain cases, we may need to ask for more information.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Right to Be Free from Discrimination
We will not discriminate against you for exercising any of the rights described above. Unless otherwise permitted by law, we will not deny you goods or services, provide you with a different level or quality of goods or services, or charge you different prices or rates for goods or services because you have exercised your rights described above.
Shine the Light Requests
Under California Civil Code Section 1798.83, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal data, such as name, email and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above data, please contact us by email at privacypolicy@atlasoceanvoyages.com .
How To Contact Us
If you have any questions, comments, or concerns about how we handle personal information, you may contact us at privacypolicy@atlasoceanvoyages.com, and we will try to resolve your concern.
Always Included
- FREE cultural immersion on every voyage
- FREE dining venues with ever-changing menus
- FREE unlimited beverages, including fine wines, spirits and craft beers
- FREE open bars and lounges, including 24-hour bar service with specialty canapés
- FREE in-room minibar with your preferences
- FREE specialty coffees, teas and fresh-pressed juices
- FREE afternoon and high tea
- FREE champagne and gourmet canapés during meet and greet
- FREE 24-hour room service, including spirits, wine and beer
- FREE L'OCCITANE bath amenities
- FREE pre-paid gratuities
- FREE use of walking sticks and binoculars
- FREE reusable water bottle
- FREE butler service and expanded room service menu in suites
EXCLUSIVELY ON POLAR EXPEDITIONS
- FREE private charter jet service*
- FREE enrichment lectures and destination briefings
- FREE shore landings led by expert field guides
- FREE escorted sightseeing safaris by Zodiac
- FREE polar plunge
- FREE Atlas Ocean Voyages parka and vest
- FREE use of knee boots
- FREE private group transfers between airport and yacht*
- FREE 1-Night Pre-Cruise Hotel Stay on Antarctica Expeditions
- FREE 1-Night Post-Cruise Hotel Stay on select Antarctica Expeditions
EXCLUSIVELY ON EPICUREAN EXPEDITIONS
- FREE cultural immersion includes culinary experience ashore, such as local market visits, specialty tastings and more
- FREE Authentic Portuguese Dining Experience
- FREE Josper Grill Dining Experience at 7-AFT Grill
- FREE culinary presentations and wine tastings
- FREE cooking demonstrations and cuisine tastings
- FREE events hosted by a Tastes & Traditions Expert on select voyages
- FREE Atlas Ocean Voyages backpack
- FREE use of marina water toys on select voyages
